Privacy Policy of the Gigle.me Application (United States Version)

Last Updated: February 1, 2026

This Privacy Policy (the "Policy") explains how the Company collects, uses, stores, discloses, and protects personal information of users ("Users") of the Gigle.me web application (the "Application" or "Platform").

The Application operates as a digital intermediary platform that connects Artists and performers with Venues (such as restaurants, bars, clubs, and event spaces) for live performances and physical events.

The Company is committed to protecting User privacy. While our primary operations are in Greece, this US Version of the Privacy Policy applies to Users accessing the Platform from the United States, including the State of Texas. We comply with applicable U.S. federal and state laws, including the California Consumer Privacy Act (CCPA/CPRA) where relevant, and Texas data protection requirements.

By accessing or using the Application, you consent to the practices described in this Policy. If you do not agree, you must immediately stop using the Application.

The Application is intended exclusively for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If we discover such data has been provided without verifiable parental consent, we will delete it promptly.

For questions about this Policy, please contact us at info@gigleme.com.

1. Types of Personal Information We Collect

We collect the following categories of personal information, depending on whether you are an Artist or a Venue:

1.1 Identification and Contact Information: Name, email address, phone number, business address.

1.2 Professional Information: Service descriptions, biography, venue capacity, technical specifications, and other professional details.

1.3 Tax and Payment Information: Tax ID or equivalent (e.g., EIN for U.S. users), payment-related data necessary for Stripe processing.

1.4 Technical and Usage Data: IP address, device type, browser information, access logs, and strictly necessary technical storage (e.g., authentication tokens via Firebase).

1.5 User-Generated Content: Profiles, photos, messages (only after a booking is confirmed), ratings, and reviews.

1.6 We do not collect sensitive personal information (such as health data, racial or ethnic origin), location data, camera access, microphone access, or contacts unless you voluntarily upload content through the native device picker.

1.7 Audience Profile Visibility: If you register as an Audience member (a fan account), your profile — your display name, photo (if provided), and city — is visible to Performers and Venues on the platform. When you follow a Performer or Venue, that Performer or Venue can see that you follow them. Your email and phone number are never shown on your Audience profile.

2. Purposes of Processing

We process personal information for the following purposes:

• To provide, maintain, and improve the Platform (including booking management and payment facilitation).
• To process transactions and payments via Stripe.
• To communicate with you (notifications, support, updates).
• For security, fraud prevention, and technical functionality.
• To comply with legal and regulatory obligations (including tax reporting).

3. Legal Basis for Processing

For Users in the United States, we rely on the following bases (to the extent applicable under U.S. law and our contractual relationship):

• Performance of a contract with you.
• Legitimate business interests (e.g., platform security, service improvement, fraud prevention).
• Compliance with legal obligations.
• Your consent (where required, e.g., for certain marketing communications).

4. Sharing and Disclosure of Personal Information

We do not sell personal information. We may share information with:

• Service Providers: Such as Stripe (payment processing), Google Cloud / Firebase (hosting and authentication), and other technical providers.
• Legal Authorities: When required by law (e.g., tax authorities, court orders).

International Transfers

Some of our service providers are located in the United States or other countries.

Stripe (United States)

Used for all payment processing. Stripe acts as an independent data controller for payment-related data.

Google Cloud / Firebase

Used for database, hosting, and authentication. Data centers are primarily in the EU, but certain support services may involve processing in the United States. https://cloud.google.com/terms/cloud-privacy-notice

Google AI / Gemini

Used for optional AI features and push notifications, with appropriate safeguards. https://policies.google.com/privacy

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined above or as required by law.

• Account information: Retained until account deletion + a reasonable period for legal purposes.
• Financial and booking records: Retained for at least 10 years to comply with tax and accounting obligations.
• Conversations: Retained (with sender anonymization where possible) to protect the rights of the other party in case of disputes.

Upon account deletion request: We anonymize or delete data where possible. However, certain records (e.g., financial transactions, bookings) cannot be deleted due to legal retention requirements.

6. User Rights (U.S. Users)

Depending on your state of residence (including California and Texas residents where applicable), you may have rights to:

• Access, correct, or delete your personal information.
• Opt-out of the sale or sharing of personal information (we do not sell data).
• Limit the use of sensitive personal information (we do not collect sensitive data).

To exercise these rights, contact us at info@gigleme.com. We will respond within the timeframes required by applicable law.

Account Deletion Process: When you request deletion of your account from the profile settings, the process is immediate upon confirmation. We anonymize profiles, delete non-essential data, and retain only legally required records (e.g., financial data for tax purposes). You will receive a confirmation email.

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption, access controls, and secure infrastructure. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use only strictly necessary technical storage (such as authentication tokens via Firebase) for login, security, and proper functioning of the Application. We do not use tracking cookies or technologies for advertising, profiling, or analytics purposes.

9. Children's Privacy

The Application is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes by posting the new Policy with an updated "Last Updated" date and, where appropriate, via email or in-app notification. Your continued use of the Services after such changes constitutes your acceptance of the updated Policy.

11. Contact Us & Governing Law

For questions regarding this Privacy Policy, please contact us at info@gigleme.com.

This Policy is governed by the laws of the State of Texas to the extent they apply to U.S. Users, without regard to conflict of law principles. Disputes will be subject to the jurisdiction of the courts in Travis County, Texas, to the extent permitted by law.